Frequently Asked Questions
Ordering, shipping, returns, and product care.
Do you ship outside the United States?
No. Shipping is currently limited to the United States only.
Is shipping really free?
Yes — every order ships free within the United States, with no minimum purchase required.
Do you charge sales tax?
No. Pricing shown on the site is tax free.
How do I know if an item is in stock?
Stock status is confirmed on the secure Shopify checkout page before you complete payment. If a specific size or color is unavailable, checkout will indicate this before you're charged.
What is your return policy?
Full details are on our Return & Refund Policy page, including return windows, condition requirements, and the refund process.
How do I care for outdoor wood furniture?
Teak and acacia hold up well outdoors with minimal care; an occasional wipe-down and, for long-term color retention, a teak protection oil once or twice a year is typically enough.
Can I contact you with questions before ordering?
Yes — reach us by phone or email using the details on our Contact page, and we'll help you pick the right piece.